FLOW DOWN® articles: Delivery time is 1–3 working days.

Other products & custom-made products: Delivery times may vary – you will find the exact details in the Product description.

Yes, we offer international shipping.
Please note that Body Parts from Maxton Design unfortunately cannot be shipped abroad.

As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can track your package at any time.

Please note that it may take up to 24 hours for the tracking information to be updated. If tracking is not immediately available, don't worry – just check back later.

Yes, we ship with DHL to Pack stations in Germany.

Make sure that you enter your Postal number and Packstation number correctly.

Many of our products have a Assembly instructions or a YouTube video for installation. Check out our channel:

YouTube: https://www.youtube.com/@flow_down

We sell products with Material certificate, parts certificate, ABE, TTG and ECE approvalYou can find out what type of approval a component has in the respective Product description.

Yes! The Assembly service you can either directly below the product or in the category Services book.

If a product is missing an installation option, please contact our support team! We will help you.

Workshop & Location:

FLOW DOWN®
Hermann-Drescher-Weg 6E, 45329 Essen

Yes, we also install tuning parts brought along.

Please note that in this case, we cannot provide a warranty for the parts themselves. Please contact us in advance to discuss the details.

To make an appointment, you can contact us via Support chat, by phone or by e-mailWe are available to answer any questions you may have and will find the right appointment for you.

You can place your order within 14 days Please enclose the Return form included in the package.

Return address:
FLOW DOWN®
Hermann-Drescher-Weg 6E
45329 Essen, Germany

Please note: Returns may be accepted for organizational reasons only with a fully completed Return form be processed.